Privacy Policy

This Privacy Policy explains how Fatfruit Casino collects, uses, stores and protects personal information when players visit the website, create an account, use gaming services or contact support. We aim to handle information fairly, transparently and securely. By using the website, you acknowledge that information may be handled as described in this policy. If you do not agree with these practices, you should stop using the website and contact us with any questions.

Fatfruit Casino holds licences issued by the Tobique Gaming Commission (No. 0000064), the New Brunswick Tobique Gaming Commission (No. 0000002), and the Comoros AOFA (No. ALSI-202509073-FI2). The site runs over a TLS-encrypted HTTPS connection with full KYC identity verification in place.

Information we collect

Fatfruit Casino may collect information needed to provide and administer online gambling services. The information collected depends on how you use the website, the account features you access and the information required for security and legal purposes. Some information is provided directly by you, while other information is generated when you use the website.

Account and contact details

When you register or communicate with us, we may handle details such as your name, date of birth, residential or contact information, username, account credentials and communication preferences. We may also keep records of messages, requests and other information provided to customer support. This information helps us create and manage your account, respond to enquiries and provide relevant service notices.

Identity and verification information

To verify identity, age, eligibility or account activity, we may request identity documents and related information. This can include documents or details used to confirm who you are, where you are located and whether an account is being used appropriately. Verification information may be reviewed through internal processes or by trusted service providers. It is handled for account security, anti-fraud checks, responsible operation of the service and compliance with applicable obligations.

Payment and transaction records

We may handle information about deposits, withdrawals, wagers, winnings, account balances, payment methods and related transaction history. Payment providers may process payment information directly, and we may receive information needed to confirm or reconcile a transaction. These records help us operate account functions, investigate unusual activity, answer payment enquiries and maintain accurate financial records.

Device, usage and cookie data

When you visit or use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, approximate location, pages viewed, access times and actions taken on the website. We may also use cookies and similar technologies. This information supports website functionality, security, performance monitoring, fraud prevention and the improvement of user experience.

How and why we use information

Personal information is used for appropriate business, service, security and legal purposes. We aim to collect only information that is reasonably relevant to the services we provide and to use it in a way that is consistent with the purpose for which it was collected.

Opening, maintaining and administering your player account.
Providing gaming, account, payment and customer support features.
Confirming identity, age, account ownership and eligibility.
Carrying out security, anti-fraud, anti-money-laundering and risk checks.
Processing deposits, withdrawals and other account transactions.
Communicating with you about your account, service updates, security matters and support requests.
Understanding how the website is used and improving its content, functionality and reliability.
Sending marketing communications where permitted and where you have provided the necessary consent or otherwise allowed such communications.
Meeting applicable legal, regulatory, tax, accounting, dispute-resolution and record-keeping obligations.
Protecting the rights, property, safety and security of players, the website and relevant service providers.

We may combine information from your account, website activity, verification checks and transactions where this is reasonably necessary for these purposes. We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law, or where you have otherwise agreed.

Marketing communications

If you consent to receive promotional messages, we may use your contact details and general account preferences to send information about features, offers or updates. You can withdraw marketing consent at any time by using an unsubscribe option included in a message, changing available account preferences or contacting support@fatfruitcasino.top. Service and security messages may still be sent when they are necessary to operate or protect your account.

Sharing information

Information may be shared with service providers that help operate the website, process payments, perform verification, provide technical services, deliver communications, monitor security or support customer service. These providers should only use information for relevant services and instructions. Information may also be disclosed where necessary to comply with a lawful request, protect users, investigate suspected fraud or misuse, resolve a dispute or protect legal rights. We do not share personal information more widely than reasonably necessary for these purposes.

Cookies, security and retention

Cookies and similar technologies

Cookies are small files or similar technologies placed on your device when you use a website. They can help remember account sessions, support essential functions, understand website traffic, improve performance and assist with security. Some cookies may be supplied by service providers supporting analytics, communications or other functions. You can manage, block or delete cookies through your browser settings. If you restrict essential cookies, some website features may not work correctly or may become unavailable.

Keeping information secure

We use reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure systems and staff or provider controls. No website, electronic transmission or storage method can be guaranteed to be completely secure. You should keep account credentials confidential, use a secure device and notify support promptly if you believe your account or information has been compromised.

How long information is kept

We keep information for as long as it is reasonably needed for the purposes described in this policy, including account administration, customer support, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed or a deletion request is made. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

International handling

Depending on the services used, personal information may be accessed, stored or processed by service providers in Australia or other countries. Where information is handled across borders, reasonable steps are taken to support appropriate security and privacy protections. By using the website, you acknowledge that service operations may involve providers located outside your usual place of residence.

Your privacy rights and requests

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights are subject to reasonable verification, security checks and any exceptions that apply. We may need to confirm your identity before responding so that information is not disclosed to the wrong person.

Access: request information about the personal information we hold about you and, where appropriate, a copy of that information.
Correction: ask us to correct information that is inaccurate, incomplete or out of date.
Deletion: request deletion of your personal information where it is no longer needed or where deletion is otherwise available. Deletion may not be possible where records must be retained for legal, security, dispute or operational reasons.
Withdraw marketing consent: ask us to stop using your information for promotional communications. This does not necessarily affect processing needed to operate your account or meet legal obligations.
Information about handling: ask questions about how your information is collected, used, shared or stored.

How to make a request

To exercise your data rights, request access, ask for correction or deletion, or withdraw consent to marketing, contact support@fatfruitcasino.top. Please describe your request clearly and include enough information for us to identify your account and understand what you need. Do not send unnecessary sensitive information in your first message. We may ask for additional details or verification before processing the request.

We aim to review and respond to privacy requests within a reasonable timeframe. The timing and outcome may depend on the nature of the request, the information involved and any legal or security obligations that apply. If we cannot complete a request, we will generally explain the reason where permitted.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The updated version will be made available on the website and will apply from its stated effective date. You should review this page periodically to stay informed about how Fatfruit Casino handles personal information. Continuing to use the website after an update may indicate acceptance of the revised policy.